FAQs

Who is eligible to join American First?

Membership is open to anyone who lives, works or worships in Orange County, Corona or Chino Hills. We also serve the grocery and drug industry and many other companies across the nation. Your family members, related by blood or marriage, are eligible for membership, too. Check out this list of the companies we serve to see if you work for one of the eligible companies.

How do I join?

• Online
• Call 800/ 290-1112 to apply by phone or request a mail-in application

How can I use Home Banking?

The first time you log into Home Banking, use your MoneyLine access code as your password. Once you have logged in you may change the password. If you do not know your MoneyLine access code, you can request one by calling us at 800/ 290-1112.

How do I apply for a loan?

You may request an application by online chat Live Help, e-mail* or call 800/ 290-1112. Or faster yet, apply online.

Can I order checks online?

Yes, this service is accessible from the "Online Services" section within Home Banking. You need to have previously ordered checks from American First to use this service.

How do I report a new address?

Simply print and fill out a Change of Address form and mail it to American First Credit Union, 700 N. Harbor Blvd, La Habra, CA 90631.

How can I close my account?

You can close your account in three different ways:

• Mail a letter to American First Credit Union, 700 N. Harbor Blvd, La Habra, CA 90631
• Call us at 800/ 290-1112
• Chat with us online using Live Help

A check for any funds in the account will be sent to the address on file.

*Due to the non-secure nature of e-mail transmissions, we caution you to use discretion in communicating sensitive personal information to us via e-mail. Instead, we encourage you to use our secure web chat during regular business hours to transmit personal information. Just look for the 'Live Help' button on the upper left corner of this screen.