Join Our Team

A 2013 recipient of the Peter Barron Stark Workplace Excellence Award

At American First Credit Union you play a vital role in serving the community all while enjoying a rewarding career. American First is looking for dynamic individuals who are team players and possess premier Member Service and sales skills. We want to help you achieve your career goals by giving you the opportunity to provide consultative service to our Members in the communities, cities, and Select Employee Groups we serve. We work hard to show our Members a different kind of financial services company. Our values and culture are what determine the success of our Associates as well as our Credit Union.

Values: Sincere Communication. People Make the Difference. Integrity. Resilience. Inclusion. Trust and Empowerment.

If you are interested in joining our team, print and complete an employment application and fax to our Human Resources department at 562.237.5138, or email your resume to hr@amerfirst.org

Print Application Form

An Equal Opportunity Employer and At-Will Employer
The Credit Union exercises responsible hiring practices, with a thorough background investigation including criminal, bondability, and credit, and once an offer of employment has been accepted, prerequisites to employment are completion of fingerprinting and a drug test.

All positions report to the La Habra Corporate Headquarters unless otherwise noted.

Current Open Positions

Administrative/Operational
Business System Analyst
As a System Analyst you can look forward to providing support services that include system maintenance, developing documentation of systems and/or policy information.  This position is responsible for enhancing member service by utilizing and developing in various platforms and programming environments.  Participates in the design, installation and maintenance of systems and/or projects.  In addition identifies solutions, methods or systems that enhance productivity. Projects assigned may involve working with multiple systems and databases that interface with other systems.

Our perfect candidate will have the following qualifications:
  • Four years of business and/or system analysis experience including working knowledge of programming and specific business knowledge to fully understand the applicable financial institution systems
  • Working knowledge of SQL Server 2008, SQL Server 2012, and 2014, including SQL Server Management Studio and SQL Server Information Services (SSIS)
  • Proficiency with MS Office Products (Excel, Access, Word, PowerPoint, Visio)
  • Working knowledge of database concepts and relational databases
  • Knowledge of basic data communications concepts including TCP/IP, FTP and file exchange protocols
  • Knowledge of procedures for file exchange between PCs and host systems
  • Ability to produce written documentation and provide basic training for applications developed
  • Experience with C#.NET, Visual Basic .NET, VBScript, and Classic ASP a plus
  • Excellent analytical and problem solving skills
  • Ability to work with cross-functional project teams and to manage multiple projects simultaneously
  • Great interpersonal skills which includes the ability to effectively communicate with management and other staff regarding projects and deadlines 
Member Service/Sales
Commercial Real Estate Servicing Manager
This position reports to the SVP of Commercial Real Estate and is responsible for managing all aspects of Commercial Real Estate loan servicing functions to include payment processing, maintain escrow accounts, shipping to investors, daily, monthly and year-end reporting in compliance with American First guidelines and governmental regulations. This position provides customer service support to internal and external entities and acts as the primary servicing contact for Commercial Real Estate loans.

Our perfect candidate will have the following qualifications:
  • Five or more years management experience in commercial loan servicing
  • Well-developed leadership, interpersonal and technical skills for training, coaching and motivating staff for optimum performance
  • Working knowledge and experience in commercial real estate, small business lending, business financial analysis, credit analysis and commercial underwriting
  • Working knowledge of accounting principles, federal banking procedures and regulations and the ability to interpret and comply with policies and regulatory requirements
  • Ability to work independently within specific time constraints with a high degree of accuracy
  • Ability to read and interpret complex legal documentation and underwriting analysis, terms and conditions
  • Ability to present information to all levels of staff and respond effectively
  • Analytical skills to include the ability to define problems, collect data, recognize reasonableness, and draw valid conclusions.
  • Excellent oral and written communication and presentation skills
  • Advanced PC skills with an emphasis on spreadsheet and word processing applications and ability to use job specific computer applications such as models, and data collection applications
Business Development Real Estate Loan Officer
As the Business Development Real Estate Loan Officer you can look forward to originating residential real estate loans from consumers as well as business sources. You will develop and maintain relationships with builders, developers, real estate agents and other industry sources of mortgage finance leads to position American First CU as the lender of choice. You will achieve this by participating in real estate trade shows, seminars, and other business development events. You will represent the credit union to potential members, community/civic organizations, business associates, regulatory agencies, suppliers and competitors. Other activities can include facilitating real estate seminars, partnering with real estate agents in open house functions and other activities that will promote the origination of our loan products.

Salary for this position is commission structure based on monthly funded loan volume.

Our perfect candidate will have the following qualifications:
  • 4+ years experience and/or education in mortgage lending and real estate loan sales including loan terminology, documentation, lending process including RESPA/RegZ/ECOA/HMDA regulations and FNMA/FHLMC mortgage lending guidelines
  • History of loan originations from Real Estate Agents
  • Ability to identify, consult and respond to origination opportunities with loan applicants/potential members utilizing cross-selling skills
  • Time management, interpersonal and organizational skills to rapidly adapt and respond to unscheduled events changes
  • Excellent written, verbal communication skills and analytical skills for credit analysis and resolving problems
  • Current Driver’s License, proof of insurance, evidence of a safe driving record, ability to provide own transportation for local travel, and be able to travel locally on a regular basis
Member Service Consultant 1 Membership (MSC 1)

Mon-Thursday: 8:45am-5:20pm
Friday: 9:30-6:30 pm

As MSC 1 Membership you can look forward to providing credit union products and services to new and existing Members in a needs-based sales environment ( branch). The MSC must deliver high quality service to both internal and external members with the ability to multi-task. A key element in this service delivery is to identify the member’s financial needs and recommend an appropriate credit union product.

In addition the MSC has the initial contact with individuals requiring membership, account openings, account transactions and general customer service assistance. This position will also be required to produce a qualified volume of referrals while providing stellar Member service.

Our perfect candidate will have the following qualifications:

  • Two or more years experience in sales, cash handling and customer service
  • Previous experience in financial institution preferred
Management
Branch Manager
Under minimal supervision this position reports to the Regional Branch Manager and is responsible for managing a Credit Union Member Service Center (branch) by supervising staff, maintaining compliance, security and operations. In addition you can look forward to coaching, motivating and holding the staff accountable to achieving the branch sales and member service goals. The position may assist the Regional Branch Manager in developing business, when appropriate, through Chamber Networking events.
Our perfect candidate will have the following qualifications:
  • Bachelors Degree and/or five years equivalent experience in the management of a sales and service team in a financial industry
  • Strong analytical and problem solving skills
  • Proven experience in sales techniques, training, motivating, coaching, leading, planning and building an effective team that is committed to the organizational goals
  • Excellent interpersonal, written and verbal communication skills
  • Ability to analyze workflow processes and establish changes for optimum performance
  • Ability to understand and use financial documents to meet credit union and departmental strategic objectives
  • Knowledge of Federal Regulations to include comprehensive understanding of Reg CC, Bank Secrecy Act, CTR, SARs procedures and forms
  • Working knowledge of all depository and loan products including Individual Retirement Account (IRA) and Business Accounts
  • Notary License (or willingness to obtain) required
  • Well-developed computer skills to include word processing and spreadsheet software
Volunteer Position
Supervisory Committee Volunteer
As a not-for-profit financial cooperative owned by its members and guided by volunteers, we are always looking for dedicated volunteers from within our membership to serve in a variety of capacities. If you have a desire to share your skills and a willingness to take a leadership role in the development of the credit union, please let us know. You can submit your letter of intent along with your resume to the address provided in the Position Description stating why you would like to volunteer at American First Credit Union.  

American First Credit Union Benefits
American First Credit Union, an equal opportunity employer, offers a competitive benefit package that includes:
  • HMO or PPO Medical and Dental and Credit Union paid PPO Vision Plan for part-time and full-time associates (eligible first day of month following 30 days of continuous employment).
  • Flexible Spending Accounts for medical and daycare expenses for children and elders.
  • Tuition Reimbursement up to $5,000 annually.
  • Credit Union paid life insurance, long term disability, and AD&D insurance.
  • 401(k) with 1% employer contribution and up to 3% matching - up to 4% of total compensation. (AFCU pays all record keeping fees).
  • Credit Union paid Financial Advisory Service from a qualified financial planner.
  • Paid Holidays, Vacation, Sick, and Floating Holidays for part-time and full-time associates.
  • Special Recognition Programs
  • Employee Assistance Program (EAP)
  • Health & Wellness Programs
  • Loan discounts, continuous learning environment, friendly/fun setting, and much more!

Having Questions About Joining Our Team?

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800.290.1112
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