Join Our Team


 

 
American First is looking for dynamic individuals who are passionate, motivated, and energetic team players. We want to support your career goals by giving you the opportunity to provide consultative service in a people-focused environment. We aim to show our members a different kind of financial services company. Our values, culture, and people are what determine the success of our associates as well as our Credit Union.

If you are interested in a rewarding career, complete an employment application and email to our Human Resources department at hr@amerfirst.org

Print Application     Submit Application

An Equal Opportunity Employer and At-Will Employer
The Credit Union exercises responsible hiring practices, with a thorough background investigation including criminal, bondability, credit, drug testing and fingerprinting.

Current Open Positions

All positions report to the La Habra Corporate Headquarters unless otherwise noted.

Administrative/Operational
Business Process Management (BPM) CoordinatorBusiness Process Management (BPM) Coordinator
As a BPM Coordinator, you can look forward to supporting the BPM department and will be responsible for coordinating and communicating updates of the credit union’s internal policies and procedures. In addition, position is responsible for uploading documents to the On the Job (OJT) training portal and for developing materials for regulatory compliance of an ongoing security awareness training program. Main responsibility includes collaborating with Project Manager and/or Business Analyst to execute project tasks including, but not limited to, testing and training delivery.

Our ideal candidate will have the following qualifications:
  • Two years experience working in a financial institution.
  • Excellent written and verbal communication skills.
  • Experience in facilitating training material and writing policy and procedures.
  • Knowledge of financial institution products and services.
  • Analytical skills for anticipating problems and finding solutions.
  • Excellent interpersonal skills for educating, organizing and relating to all levels of staff.
  • Proficient with word processing, spreadsheet, presentation, and other office related computer systems and software applications.
  • Superior organizational and time management skills to recognize and meet deadlines; ability to be flexible in a constantly changing environment, through interruptions, uncontrollable changes in priorities and changing work schedules
Bank Secrecy Act/Fraud RepresentativeBank Secrecy Act/Fraud Representative
As a BSA/Fraud Representative, you can look forward to the day to day monitoring of the credit union’s Bank Secrecy Act program and reviewing, reporting and conducting investigations in conjunction with the reporting and monitoring requirements. In addition, this position will identify, research, mitigate, and resolve fraud as it relates to Member accounts and plastic card activity.

Our ideal candidate will have the following qualifications:
  • Three or more years’ experience in financial institution
  • Analytical skills to include the ability to collect data, define problems, recognize impact, and draw valid conclusions
  • Ability to use appropriate investigative techniques to analyze information, determine liability, risk exposure and mitigate financial losses and/or business interruptions
  • Knowledge of and ability to interpret policies and regulatory requirements (in particular BSA, Reg E, and Reg Z)
  • Detail-oriented with strong organizational skills, good reading comprehension and interpretive skills
  • Excellent written and verbal communication skills
  • Well-developed interpersonal and communication skills for working with all levels of associates and law enforcement agencies
  • Ability to work well under pressure, meet assigned deadlines with excellent decision making skills
  • Intermediate PC skills including word processing and spreadsheet applications
Commercial Real Estate Loan OfficerCommercial Real Estate Loan Officer
As the Commercial Real Estate Loan Officer, you can look forward to identifying and building relationships with developers, real estate owners, and brokers to provide a competitive commercial real estate loan for industrial, multifamily resident, office, retail, restaurants, and storage facilities. You will directly work all phases of the sales life cycle, including lead generation and sourcing, relevant systems, loan policies and structure, product knowledge, and financial analysis.
    In addition, you will have ample opportunities to market the credit union as a premier commercial real estate lending institution and utilize decision tools and credit analysis skills to make appropriate credit and structuring decisions.
    Annual base salary PLUS quarterly incentives.

Our ideal candidate will have the following qualifications:
  • Five or more years of commercial lending experience
  • Knowledge of state and federal laws; compliance regulations for commercial real estate loans
  • Knowledge of commercial real estate loan terminology, documentation, and origination
  • The ability to identify, develop, and deal with high net worth individuals and real estate investors
  • The ability to identify, consult, and respond to origination opportunities with loan applicants/potential members by utilizing cross-selling skills.
  • Proven track record for originating and closing Commercial Real Estate Loans
  • Time management, interpersonal and organizational skills to rapidly adapt and respond to unscheduled events or changes
  • Excellent written, verbal communication skills and analytical skills for credit analysis and resolving problems
  • Current Driver’s License, proof of insurance, evidence of a safe driving record, ability to provide own transportation for local travel, and be able to travel locally on a regular basis
Indirect Auto Loan Processor/FunderIndirect Auto Loan Processor/Funder
As an Auto Loan Processor/Funder, you can look forward to providing quality service to members and associates, reviewing, verifying, and processing indirect loan documents required for funding, and disbursing consumer loans. This position will be multi-functional and move between the functions of indirect and direct loan processing and support. In addition, this position will offer complementary financial products to members and assist loan funding process and procedure training.

Our ideal candidate will have the following qualifications:
  • 3+ years of consumer lending processing, member service, and funding experience preferable in financial industry
  • Detail oriented and dependable
  • Ability to work in a fast paced environment
  • Proficient in the use of spreadsheet, word processing, and consumer lending software
  • Knowledge of Department of Motor Vehicle (DMV) paperwork and requirements
  • Working knowledge of consumer lending products and lending practices
  • Knowledge and experience of consumer credit laws and regulations
  • Intermediate analytical skills to analyze tax returns and pay stubs for income verification
  • Ability to exercise strong judgment and work independently with minimal supervision
Loss Mitigation (Collections) OfficerLoss Mitigation (Collections) Officer
As a Collections Officer, you will make follow up telephone calls collect on delinquent loans and over-drawn accounts to minimize losses and ensure that our credit union assets are adequately protected while balancing the goodwill of members. You’ll also determine and recommend modified payment schedules and extensions by evaluating member’s present status in order to make provisions for recovering outstanding balances. In addition, you can look forward to conducting timely investigation and satisfactory reconcilement of member inquiries, complaints, and problems.

Our ideal candidate will have the following qualifications:
  • Minimum of 1 year experience in collections
  • Working knowledge and experience in all phases of collections, including bankruptcy, repossessions, fraud, skip-tracing, small claims, and truth-in-lending requirements.
  • Working knowledge of the Fair Debt Collection Act and State collection laws
  • Experience with automated collection systems including word processing and spreadsheet software
Schedule for this position is Mon - Fri 9:30am - 6pm

Member Service/Sales
Teller 1Teller 1

Mon-Thursday: 8:45am - 5:20pm, Friday: 9:30 - 6:30 pm

This position reports to our La Habra Branch

As a teller (Member Service Representative), you'll enjoy performing teller transactions associated with processing member requests such as receiving and disbursing funds, handling loan payments, and recommending services in a needs-based sales environment. You can look forward to producing a qualified volume of referrals while providing stellar member service.


Our ideal candidate will have the following qualifications:
  • Recent credit union, banking and/or teller experience
  • Excellent communication and member service skills.
  • Experience in a sales-oriented environment.
Management


Supervisory Committee Volunteer
As a not-for-profit financial cooperative owned by its members and guided by volunteers, we are always looking for dedicated volunteers from within our membership to serve in a variety of capacities. If you have a desire to share your skills and a willingness to take a leadership role in the development of the credit union, please let us know. You can submit your letter of intent along with your resume to the address provided in the Position Description stating why you would like to volunteer at American First Credit Union.  

American First Credit Union Benefits
American First Credit Union, an equal opportunity employer, offers a competitive benefit package. 
Learn more about our competitive associate benefits.

“Thank you for taking the time to show the associates of AFCU that we matter.”

— Peggy, 2 years with American First

“American First does so much to help our workplace stay warm & welcome. I’m sure I speak for many of us when I say, we sure do feel appreciated!”
— Ruby, 10 years with American First

Having Questions About Joining Our Team?

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