Join Our Team

A 2013 recipient of the Peter Barron Stark Workplace Excellence Award

At American First Credit Union you play a vital role in serving the community all while enjoying a rewarding career. American First is looking for dynamic individuals who are team players and possess premier Member Service and sales skills. We want to help you achieve your career goals by giving you the opportunity to provide consultative service to our Members in the communities, cities, and Select Employee Groups we serve. We work hard to show our Members a different kind of financial services company. Our values and culture are what determine the success of our Associates as well as our Credit Union.

Values: Sincere Communication. People Make the Difference. Integrity. Resilience. Inclusion. Trust and Empowerment.

If you are interested in joining our team, print and complete an employment application and fax to our Human Resources department at 562.237.5138, or email your resume to hr@amerfirst.org

Print Application Form

Current Open Positions

Administrative/Operational
Part-Time Member Service Representative
Requires flexible availability. Position averages 30 hours per weekShift: Mon-Fri 12:10 pm-6:10 pm.
This position reports to our La Habra, CA corporate headquarters.

As a Member Service Representative you will be responsible for providing credit union products and services to new and existing members in a needs-based sales environment primarily from within a call center environment and occasionally may assist branches. Individuals must provide exceptional member service while performing transactions associated with member requests such as receiving and disbursing funds, posting deposits, loan payments and withdrawals as well as producing a qualified volume of referrals in a sales environment.

Recent customer service/sales experience within a call center a plus. Recent credit union or banking experience preferred.

Real Estate Servicing Representative
This position reports to our La Habra, CA corporate headquarters. 

As a Real Estate Servicing Representative you can look forward to providing loan service support in all areas of Real Estate Servicing and Loan Modifications, responding to member service requests and providing service excellence. You'll be responsible for processing payments, mortgage loan payoffs, daily reports to balance and posting funds to GLs. In addition, preparing payoff statements, release documents for loan payoffs and set up new loans according to American First and secondary market guidelines.

Our perfect candidate will have the following qualifications:
  • 2+ more years experience and/or education in residential mortgage loan servicing
  • Knowledge of real estate loan terminology and documentation.
  • Knowledge of state and federal laws, compliance regulations for residential mortgage loans.
  • Knowledge of secondary market sales & service guidelines for mortgage loans preferred.
  • Excellent presentation, written and verbal communication skills.
  • Ability to analyze and resolve problems.
  • Ability to meet deadlines and work under pressure.
  • Proficient on PC and working knowledge of word processing, spreadsheets, Internet and mortgage servicing software.
  • Ability to work independently with minimal supervision.
Marketing Research Specialist
This is a part time position that averages 30 hours per week Monday through Friday.
This position reports to our La Habra, CA corporate headquarters.

As a Marketing Research Specialist you can look forward to conducting marketing research to increase brand awareness, member satisfaction and product usage. This position performs a wide range of functions in support of campaign research and performance, member service monitoring, channel usage, and market assessments. You will also assist in day-to-day tactics such as website updates, social media posts, and all promotional programs and marketing events. Through a certain degree of creativity and latitude, this position will present ideas to help the credit union grow its position and competitiveness in the marketplace.

Our perfect candidate will have the following qualifications:
  • One or more years of experience in managing popular social media platforms and their respective audiences.
  • Experience in database marketing in the financial services industry in marketing, sales, or research.
  • Understanding of marketing and digital advertising concepts to include social media platforms such as Facebook, Twitter and Instagram.
  • Strong verbal and written communication, presentation, and interpersonal skills.
  • Good time management and ability to prioritize tasks and deadlines.
  • Ability to take initiative and work in a fast paced environment with overlapping projects.
  • Enthusiastic attitude and ability to work well independently and collaboratively in a team environment.
  • Proficiency in Microsoft Office (Excel, Word, Access, Publisher), creative programs, and database software; InDesign, Quark Express or Illustrator a plus.
Member Service/Sales
Business Development Real Estate Loan Officer
As the Business Development Real Estate Loan Officer you can look forward to originating residential real estate loans from consumers as well as business sources. You will develop and maintain relationships with builders, developers, real estate agents and other industry sources of mortgage finance leads to position American First CU as the lender of choice. You will achieve this by participating in real estate trade shows, seminars, and other business development events. You will represent the credit union to potential members, community/civic organizations, business associates, regulatory agencies, suppliers and competitors. Other activities can include facilitating real estate seminars, partnering with real estate agents in open house functions and other activities that will promote the origination of our loan products.

Salary for this position is commission structure based on monthly funded loan volume.

Our perfect candidate will have the following qualifications:
  • You have 4+ years experience and/or education in mortgage lending and real estate loan sales including loan terminology, documentation, lending process including RESPA/RegZ/ECOA/HMDA regulations and FNMA/FHLMC mortgage lending guidelines.
  • You have a history of loan originations from Real Estate Agents.
  • You have the ability to identify, consult and respond to origination opportunities with loan applicants/potential members utilizing cross-selling skills.
  • You have time management, interpersonal and organizational skills to rapidly adapt and respond to unscheduled events changes.
  • You have excellent written, verbal communication skills and analytical skills for credit analysis and resolving problems.
  • You have a current Driver’s License, proof of insurance, evidence of a safe driving record, ability to provide own transportation for local travel, and be able to travel locally on a regular basis.
Data Warehouse Analyst
As a Data Warehouse Analyst you can look forward to developing in-house applications that automate reporting processes, providing increased measurement statistics, monitoring and reporting on risk characteristics within the credit unions various loan portfolios. In addition this position involves importing, cleaning, transforming,validating or modeling data with the purpose of understanding or making conclusions from the data. You will work with other business units to improve the quality of the data information resources and determine the best means of transforming the data into useable information.

Our perfect candidate will have the following qualifications:
  • Bachelor’s Degree in Economics, Finance, or Information Systems and 2+ years of relevant experience. Prior financial services industry experience is preferred.
  • Experience with SQL Server and TSQL programming. SSIS, SSRS, and/or DTS experience preferred.
  • Understanding of Data Warehousing and the ETL process, from the design of star schemas to the transformation of troublesome data and every stage in between.
  • Working knowledge of database concepts and relational databases. Familiarity with the Kimball Lifecycle approach is preferred.
  • Familiarity with variety of 3rd party BI tools including Tableau, Spotfire, Qlikview, etc.
  • Knowledge of data mining techniques and experience with Financial Modeling preferred.
  • Advanced skills in Excel and proficiency in the use of other Microsoft Office tools (Word, PowerPoint, Outlook, and Access).
  • Strong interpersonal skills and the ability to interact with internal clients to interpret user’s data warehousing needs.
  • Ability to effectively communicate and present information.
  • Analytical skills to include the ability to define problems, collect data, recognize reasonableness, and draw valid conclusions.
  • Ability to work independently within specific time constraints with a high degree of accuracy.
Management
No open positions at this time.
Volunteer Position
Supervisory Committee Volunteer
As a not-for-profit financial cooperative owned by its members and guided by volunteers, we are always looking for dedicated volunteers from within our membership to serve in a variety of capacities. If you have a desire to share your skills and a willingness to take a leadership role in the development of the credit union, please let us know. You can submit your letter of intent along with your resume to the address provided in the Position Description stating why you would like to volunteer at American First Credit Union.  

American First Credit Union Benefits
American First Credit Union, an equal opportunity employer, offers a competitive benefit package that includes:
  • HMO or PPO Medical and Dental and Credit Union paid PPO Vision Plan for part-time and full-time associates (eligible first day of month following 30 days of continuous employment).
  • Flexible Spending Accounts for medical and daycare expenses for children and elders.
  • Tuition Reimbursement up to $5,000 annually.
  • Credit Union paid life insurance, long term disability, and AD&D insurance.
  • 401(k) with 1% employer contribution and up to 3% matching - up to 4% of total compensation. (AFCU pays all record keeping fees).
  • Credit Union paid Financial Advisory Service from a qualified financial planner.
  • Paid Holidays, Vacation, Sick, and Floating Holidays for part-time and full-time associates.
  • Special Recognition Programs
  • Employee Assistance Program (EAP)
  • Health & Wellness Programs
  • Loan discounts, continuous learning environment, friendly/fun setting, and much more!

Having Questions About Joining Our Team?

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