Join Our Team

A 2013 recipient of the Peter Barron Stark Workplace Excellence Award

At American First Credit Union you play a vital role in serving the community all while enjoying a rewarding career. American First is looking for dynamic individuals who are team players and possess premier Member Service and sales skills. We want to help you achieve your career goals by giving you the opportunity to provide consultative service to our Members in the communities, cities, and Select Employee Groups we serve. We work hard to show our Members a different kind of financial services company. Our values and culture are what determine the success of our Associates as well as our Credit Union.

Values: Sincere Communication. People Make the Difference. Integrity. Resilience. Inclusion. Trust and Empowerment.

If you are interested in joining our team, print and complete an employment application and fax to our Human Resources department at 562.237.5138, or email your resume to hr@amerfirst.org

Print Application Form

Current Open Positions

Administrative/Operational
No open positions at this time.
Member Service/Sales
Business Development Real Estate Loan Officer
As the Business Development Real Estate Loan Officer you can look forward to originating residential real estate loans from consumers as well as business sources. You will develop and maintain relationships with builders, developers, real estate agents and other industry sources of mortgage finance leads to position American First CU as the lender of choice. You will achieve this by participating in real estate trade shows, seminars, and other business development events. You will represent the credit union to potential members, community/civic organizations, business associates, regulatory agencies, suppliers and competitors. Other activities can include facilitating real estate seminars, partnering with real estate agents in open house functions and other activities that will promote the origination of our loan products.

Salary for this position is commission structure based on monthly funded loan volume.

Our perfect candidate will have the following qualifications:
  • You have 4+ years experience and/or education in mortgage lending and real estate loan sales including loan terminology, documentation, lending process including RESPA/RegZ/ECOA/HMDA regulations and FNMA/FHLMC mortgage lending guidelines.
  • You have a history of loan originations from Real Estate Agents.
  • You have the ability to identify, consult and respond to origination opportunities with loan applicants/potential members utilizing cross-selling skills.
  • You have time management, interpersonal and organizational skills to rapidly adapt and respond to unscheduled events changes.
  • You have excellent written, verbal communication skills and analytical skills for credit analysis and resolving problems.
  • You have a current Driver’s License, proof of insurance, evidence of a safe driving record, ability to provide own transportation for local travel, and be able to travel locally on a regular basis.
Member Support Services Manager
The Member Services Team is responsible for the back office operations which include electronic services, payments & card services, IRA and decedent accounts processes at the credit union. Manager will be responsible for innovation and efficiency of member operational related transactions and services. Manages the resolution of issues and problems associated with online banking, wire transfers, overdrafts, recovery of funds, encoding errors, IRAs, ATMs, and Debit and Credit Cards. This leader will drive the implementation of the next generation of payments (i.e. EMV cards).
Our perfect candidate will have the following qualifications:
  • Bachelor degree in Finance, Business, or related field or an equivalent combination of education, training, and experience.
  • At least five (5) years of payments, ACH, and credit/debit card operational experience in a financial institution.
  • Problem solving, analytical, and negotiating abilities.
  • Strong written and oral communication skills.
  • Simultaneously manage and coordinate projects and tasks with multiple individuals.
  • Experience with wire/funds transfers.
  • Accredited ACH Professional (AAP) and Certified IRA Services Professional (CISP) a plus.
  • Advanced computer skills (MS Windows - Excel, Word, Outlook).
Responsibilities include (but are not limited to):
  • Member service motivated.
  • Comfortable using a variety of IT systems.
  • Strong time management and organization skills.
  • Requires analytical and creative problem solving.
  • Teamwork - Contribute to building a positive team SPIRIT.
  • Ability to lead, motivate, coach and mentor.
  • Provides leadership through effective communication and informing employees of legal/policy/procedure changes.
  • Develops appropriate training programs and cross-trains other employees on department functions.
  • Understanding of Regulatory Compliance.
  • Ensures compliance and implementation of operational changes as directed by various vendors, third party processors, regulatory agencies.
  • Ensures that card services functions are completed in accordance with established Credit Union policies, procedures, standards, and government regulations (including BSA requirements) and integrates changes into current practices.
  • Maintains a general working knowledge of card network and associate rules and regulations.
  • Compiles, analyzes, and reports data pertaining to income and expenses generated.
  • Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency and service delivery and makes recommendations for improvement as needed. Seeks better methods to accomplish goals.
  • Develops and maintains department business continuity plan.
  • Provides assistance with complex card services functions/transactions and problem resolution.
Data Warehouse Analyst
As a Data Warehouse Analyst you can look forward to developing in-house applications that automate reporting processes, providing increased measurement statistics, monitoring and reporting on risk characteristics within the credit unions various loan portfolios. In addition this position involves importing, cleaning, transforming,validating or modeling data with the purpose of understanding or making conclusions from the data. You will work with other business units to improve the quality of the data information resources and determine the best means of transforming the data into useable information.

Our perfect candidate will have the following qualifications:
  • Bachelor’s Degree in Economics, Finance, or Information Systems and 2+ years of relevant experience. Prior financial services industry experience is preferred.
  • Experience with SQL Server and TSQL programming. SSIS, SSRS, and/or DTS experience preferred.
  • Understanding of Data Warehousing and the ETL process, from the design of star schemas to the transformation of troublesome data and every stage in between.
  • Working knowledge of database concepts and relational databases. Familiarity with the Kimball Lifecycle approach is preferred.
  • Familiarity with variety of 3rd party BI tools including Tableau, Spotfire, Qlikview, etc.
  • Knowledge of data mining techniques and experience with Financial Modeling preferred.
  • Advanced skills in Excel and proficiency in the use of other Microsoft Office tools (Word, PowerPoint, Outlook, and Access).
  • Strong interpersonal skills and the ability to interact with internal clients to interpret user’s data warehousing needs.
  • Ability to effectively communicate and present information.
  • Analytical skills to include the ability to define problems, collect data, recognize reasonableness, and draw valid conclusions.
  • Ability to work independently within specific time constraints with a high degree of accuracy.
Management
BSA/Compliance Manager
As the BSA/Compliance Manager, you will play a pivotal role in maintaining and shaping regulatory compliance within the credit union.We're seeking a self-starter who is collaborative, analytical, and member-driven to join our team.
Our perfect candidate will have the following qualifications:
  • Bachelor’s Degree in Finance, Accounting, or similar business related field or four years of direct compliance/risk experience in a financial institution or government regulator in lieu of a Bachelor’s Degree. 
  • 5 or more years of experience in the field of audit and compliance. Recent financial institution experience preferred.
  • Management experience in managing financial operations, regulatory compliance and personnel policies.
  • Knowledge of financial operations, products, services and membership bylaws and regulations.
  • Working knowledge of operating, mortgage, underwriting and consumer lending functions and the laws and regulations which apply to financial institutions.
  • Strong analytical and problem solving skills to include the ability to define problems, collect data, draw valid conclusions and provide workable recommendations and solutions.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Lead through example and encourage other associates to make a difference by living AFCU’s SPIRIT Core Values. 
Responsibilities include (but are not limited to):
  • Oversees all aspects of Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) programs including risk assessments, directing the annual required training, assist with audits/exams, and updating policies and procedures as needed by acting as the credit union’s BSA and OFAC Compliance Officer.
  • Conducts compliance reviews of advertising and marketing materials.
  • Assists with external compliance-related examinations & audits through preparation and monitoring of audit finding resolutions.
  • Monitors & reports compliance/ethics within the credit union.
  • Provides guidance to the Board of Directors, Supervisory Committee and Management on matters relating to compliance.
  • Collaborates across all credit union departments to direct compliance issues through appropriate channels for investigation and resolution.
  • Acts as an independent review and evaluation to ensure that compliance issues & concerns within the organization are being appropriately evaluated, investigated and resolved.
  • Monitors & coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
  • Oversees fraud investigations & claims related to card use, checks and other member related account fraud. 
Volunteer Position
Supervisory Committee Volunteer
As a not-for-profit financial cooperative owned by its members and guided by volunteers, we are always looking for dedicated volunteers from within our membership to serve in a variety of capacities. If you have a desire to share your skills and a willingness to take a leadership role in the development of the credit union, please let us know. You can submit your letter of intent along with your resume to the address provided in the Position Description stating why you would like to volunteer at American First Credit Union.  

American First Credit Union Benefits
American First Credit Union, an equal opportunity employer, offers a competitive benefit package that includes:
  • HMO or PPO Medical and Dental and Credit Union paid PPO Vision Plan for part-time and full-time associates (eligible first day of month following 30 days of continuous employment).
  • Flexible Spending Accounts for medical and daycare expenses for children and elders.
  • Tuition Reimbursement up to $5,000 annually.
  • Credit Union paid life insurance, long term disability, and AD&D insurance.
  • 401(k) with 1% employer contribution and up to 3% matching - up to 4% of total compensation. (AFCU pays all record keeping fees).
  • Credit Union paid Financial Advisory Service from a qualified financial planner.
  • Paid Holidays, Vacation, Sick, and Floating Holidays for part-time and full-time associates.
  • Special Recognition Programs
  • Employee Assistance Program (EAP)
  • Health & Wellness Programs
  • Loan discounts, continuous learning environment, friendly/fun setting, and much more!

Having Questions About Joining Our Team?

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