Join Our Team


American First is looking for dynamic individuals who are passionate, motivated, and energetic team players. We want to support your career goals by giving you the opportunity to provide consultative service in a people-focused environment. We aim to show our members a different kind of financial services company. Our values, culture, and people are what determine the success of our associates as well as our Credit Union.

If you are interested in a rewarding career, complete an employment application and email to our Human Resources department at

Print Application     Submit Application

An Equal Opportunity Employer and At-Will Employer
The Credit Union exercises responsible hiring practices, with a thorough background investigation including criminal, bondability, credit, drug testing and fingerprinting.

Current Open Positions

All positions report to the La Habra Corporate Headquarters unless otherwise noted.

Business Process Management (BPM) CoordinatorBusiness Process Management (BPM) Coordinator
As a BPM Coordinator, you can look forward to supporting the BPM department and will be responsible for coordinating and communicating updates of the credit union’s internal policies and procedures. In addition, position is responsible for uploading documents to the On the Job (OJT) training portal and for developing materials for regulatory compliance of an ongoing security awareness training program. Main responsibility includes collaborating with Project Manager and/or Business Analyst to execute project tasks including, but not limited to, testing and training delivery.

Our ideal candidate will have the following qualifications:
  • Two years experience working in a financial institution.
  • Excellent written and verbal communication skills.
  • Experience in facilitating training material and writing policy and procedures.
  • Knowledge of financial institution products and services.
  • Analytical skills for anticipating problems and finding solutions.
  • Excellent interpersonal skills for educating, organizing and relating to all levels of staff.
  • Proficient with word processing, spreadsheet, presentation, and other office related computer systems and software applications.
  • Superior organizational and time management skills to recognize and meet deadlines; ability to be flexible in a constantly changing environment, through interruptions, uncontrollable changes in priorities and changing work schedules
Bank Secrecy Act/Fraud RepresentativeBank Secrecy Act/Fraud Representative
As a BSA/Fraud Representative, you can look forward to the day to day monitoring of the credit union’s Bank Secrecy Act program and reviewing, reporting and conducting investigations in conjunction with the reporting and monitoring requirements. In addition, this position will identify, research, mitigate, and resolve fraud as it relates to Member accounts and plastic card activity.

Our ideal candidate will have the following qualifications:
  • Three or more years’ experience in financial institution
  • Analytical skills to include the ability to collect data, define problems, recognize impact, and draw valid conclusions
  • Ability to use appropriate investigative techniques to analyze information, determine liability, risk exposure and mitigate financial losses and/or business interruptions
  • Knowledge of and ability to interpret policies and regulatory requirements (in particular BSA, Reg E, and Reg Z)
  • Detail-oriented with strong organizational skills, good reading comprehension and interpretive skills
  • Excellent written and verbal communication skills
  • Well-developed interpersonal and communication skills for working with all levels of associates and law enforcement agencies
  • Ability to work well under pressure, meet assigned deadlines with excellent decision making skills
  • Intermediate PC skills including word processing and spreadsheet applications
Marketing SpecialistMarketing Specialist
As a Marketing Specialist, you will be working on a variety of marketing activities and operations within a fast-paced, deadline driven environment. This position plays a key role in assisting in the planning, creating, organizing resources, and timely execution of marketing programs including advertising, direct and electronic mail campaigns, social media, web site content management, and special projects. The Marketing Specialist interacts with other department leaders in order to meet the credit union objectives and create a phenomenal member experience.

Our ideal candidate will have the following qualifications:
  • Bachelor’s Degree in Marketing, Advertising, Communications or related field.
  • 5+ years’ experience in marketing including HTML and graphic design experience.
  • Advanced skills in graphic design using InDesign, Photoshop, Illustrator, or Flash.
  • Strong understanding of Microsoft Office programs.
  • Advanced writing and editing skills.
  • Ability to work well in a fast-paced, collaborative environment.
  • Strong organizational and prioritization skills.
  • Excellent analytical, communication, and presentation skills.

Member Service/Sales
Teller 1Teller 1

Mon-Thursday: 8:45am - 5:20pm, Friday: 9:30 - 6:30 pm

This position reports to our La Habra Branch

As a teller (Member Service Representative), you'll enjoy performing teller transactions associated with processing member requests such as receiving and disbursing funds, handling loan payments, and recommending services in a needs-based sales environment. You can look forward to producing a qualified volume of referrals while providing stellar member service.

Our ideal candidate will have the following qualifications:
  • Recent credit union, banking and/or teller experience
  • Excellent communication and member service skills.
  • Experience in a sales-oriented environment.
Part Time Member Service Representative – Call CenterPart Time Member Service Representative – Call Center

Mon-Fri 12:10 pm-6:10 pm

Position is responsible for providing credit union products and services to new and existing Members in a needs-based sales environment primarily from within a call center environment and occasionally may assist branches. Individuals must provide exceptional Member service while performing transactions associated with Member requests such as receiving and disbursing funds, posting deposits, loan payments and withdrawals as well as producing a qualified volume of referrals in a sales environment.

Our ideal candidate will have the following qualifications:
  • Recent customer service/sales experience within a call center.
  • Recent credit union or banking experience preferred.
  • One year experience in a sales environment; financial industry preferred.
  • Excellent communication and Member service advisory skills.

Supervisory Committee Volunteer
As a not-for-profit financial cooperative owned by its members and guided by volunteers, we are always looking for dedicated volunteers from within our membership to serve in a variety of capacities. If you have a desire to share your skills and a willingness to take a leadership role in the development of the credit union, please let us know. You can submit your letter of intent along with your resume to the address provided in the Position Description stating why you would like to volunteer at American First Credit Union.  

American First Credit Union Benefits
American First Credit Union, an equal opportunity employer, offers a competitive benefit package. 
Learn more about our competitive associate benefits.

“Thank you for taking the time to show the associates of AFCU that we matter.”

— Peggy, 2 years with American First

“American First does so much to help our workplace stay warm & welcome. I’m sure I speak for many of us when I say, we sure do feel appreciated!”
— Ruby, 10 years with American First

Having Questions About Joining Our Team?

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