Join Our Team

A 2013 recipient of the Peter Barron Stark Workplace Excellence Award

At American First Credit Union you play a vital role in serving the community all while enjoying a rewarding career. American First is looking for dynamic individuals who are team players and possess premier Member Service and sales skills. We want to help you achieve your career goals by giving you the opportunity to provide consultative service to our Members in the communities, cities, and Select Employee Groups we serve. We work hard to show our Members a different kind of financial services company. Our values and culture are what determine the success of our Associates as well as our Credit Union.

Values: Sincere Communication. People Make the Difference. Integrity. Resilience. Inclusion. Trust and Empowerment.

If you are interested in joining our team, print and complete an employment application and fax to our Human Resources department at 562.237.5138, or email your resume to hr@amerfirst.org

Print Application Form

An Equal Opportunity Employer and At-Will Employer
The Credit Union exercises responsible hiring practices, with a thorough background investigation including criminal, bondability, and credit, and once an offer of employment has been accepted, prerequisites to employment are completion of fingerprinting and a drug test.

All positions report to the La Habra Corporate Headquarters unless otherwise noted.

Current Open Positions

Administrative/Operational
Network Administrator
As a Network Administrator you can look forward to the shared responsibility for the network LAN/WAN systems, troubleshooting of the credit union's telecommunications systems and VoIP operations for multiple offices locations. You will assist in the maintenance of security systems and their corresponding or associated software. In addition responsible for monitoring and responding to Helpdesk requests in a timely manner and ensuring that tickets are completed or assigned to appropriate staff members.

Our ideal candidate will have the following qualifications:
  • Minimum 2-3 years experience with Windows Server, Active Directory, Exchange, WinXP/7, configuration and protocols (TCP/IP)
  • Thorough knowledge of switches, routers, LAN/WAN connectivity, modems, firewalls and T-1
  • Knowledge of MS-Office, Citrix Metaframe, HP9000 host connectivity preferred
  • Excellent oral and written communications skills and able to professionally interface with technical vendors, and all levels of management and co-workers
  • Must have excellent knowledge of PCs, printers, servers and troubleshooting
  • Ability to work independently with minimal supervision
Member Service/Sales
Member Service Consultant 1 Membership (MSC 1)
Mon-Thursday: 8:45am - 5:20pm, Friday: 9:30 - 6:30 pm

As a MSC 1 Membership you can look forward to providing credit union products and services to new and existing Members in a needs-based sales environment ( Branch). The MSC must deliver high quality service to both internal and external members with the ability to multi-task. A key element in this service delivery is to identify the member’s financial needs and recommend an appropriate credit union product.
In addition the MSC has the initial contact with individuals requiring membership, account openings, account transactions and general customer service assistance. This position will also be required to produce a qualified volume of referrals while providing stellar Member service.


Our ideal candidate will have the following qualifications:
  • Two or more years experience in sales, cash handling and customer service
  • Previous experience in financial institution preferred
Management
Manager Member Support Services ( Back Office)
Reporting to the COO, this role plays a pivotal role in providing operational process leadership and guidance. The Member Support Services Team is responsible for the back office operations which include electronic services, payments & card services, IRA and decedent accounts processes at the credit union. Responsible for innovation and efficiency of member operational related transactions and services. Manages the resolution of issues and problems associated with home banking, wire transfers, overdrafts, recovery of funds, encoding errors and IRAs, ATMs, Debit and Credit Cards.

Our ideal candidate will have the following qualifications:
  • Bachelor degree in Finance, Business, or related field or an equivalent combination of education, training, and experience
  • At least five (5) years of payments, ACH, and credit/ debit card operational experience in a supervisory capacity in a financial institution
  • Problem solving, analytical, and negotiating abilities
  • Strong written and oral communication skills
  • Simultaneously manage and coordinate projects and tasks with multiple individuals
  • Experience with wire/funds transfers
  • Accredited ACH Professional (AAP) and Certified IRA Services Professional (CISP) a plus
  • Advanced computer skills (MS Windows - Excel, Word, Outlook)
Supervisory Committee Volunteer
As a not-for-profit financial cooperative owned by its members and guided by volunteers, we are always looking for dedicated volunteers from within our membership to serve in a variety of capacities. If you have a desire to share your skills and a willingness to take a leadership role in the development of the credit union, please let us know. You can submit your letter of intent along with your resume to the address provided in the Position Description stating why you would like to volunteer at American First Credit Union.  

American First Credit Union Benefits
American First Credit Union, an equal opportunity employer, offers a competitive benefit package that includes:
  • HMO or PPO Medical and Dental and Credit Union paid PPO Vision Plan for part-time and full-time associates (eligible first day of month following 30 days of continuous employment).
  • Flexible Spending Accounts for medical and daycare expenses for children and elders.
  • Tuition Reimbursement up to $5,000 annually.
  • Credit Union paid life insurance, long term disability, and AD&D insurance.
  • 401(k) with 1% employer contribution and up to 3% matching - up to 4% of total compensation. (AFCU pays all record keeping fees).
  • Credit Union paid Financial Advisory Service from a qualified financial planner.
  • Paid Holidays, Vacation, Sick, and Floating Holidays for part-time and full-time associates.
  • Special Recognition Programs
  • Employee Assistance Program (EAP)
  • Health & Wellness Programs
  • Loan discounts, continuous learning environment, friendly/fun setting, and much more!

Having Questions About Joining Our Team?

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800.290.1112
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